Employee Benefits Account Manager

Employee Benefits Account Manager – Philadelphia

Our client is a leading employee benefit group captive manager that helps mid-sized businesses self-fund and access high-quality health benefits.   

Account managers serve as the primary liaison for our client’s growing client base and help connect vetted consultants to innovative benefits financing and cost management solutions.

Successful candidates will be responsible for managing client communications, nurturing key relationships, tracking all necessary documentation and deadlines, and collaborating cross-functionally to ensure our client’s 97% member retention rate holds steady for another 10 years.

Competitive candidates will be smart, personable, quantitative, and detail-oriented. Bonus points for applicants who are quick—to learn, laugh, and make an impact within a nimble organization with big plans. In return, our client offers a casual and fun work environment, full of people who take the company mission—but not themselves—incredibly seriously.

Key Responsibilities

Key Responsibilities include:

• Collaborate with partners and employees to drive successful Implementation and maintenance of the healthcare arrangement as well as cost containment initiatives for new clients
• Manage post-implementation relationships with broker partners, sales team, and clients
• Provide best-practice advice and recommendations based on the experience gained during engagements with brokers, other employees, and clients
• Guide our broker partners through their client’s new healthcare solution, building and implementing strategic roadmaps for the achievement of key milestones. Serve as champion and advocate for business transformation
• Communicate partner and client feedback to management to ensure the best possible experience and assist in prioritizing requests by communicating broker and client needs and impact
• Demonstrate or possess the ability to learn how to evaluate and understand the various types of self-funded claims reporting from the Third-Party Administrators
• Understand and articulate how the Captive product works, including what various cost containment programs are available to members. Understand and has the ability to reiterate the Underwriting requirements written in our legal documents by captive program
• Demonstrate the ability to evaluate the appropriateness of items such as renewal increases, plan change values, and other pricing adjustments.   Also demonstrates the ability to analyze claims and large claims reporting for purposes of articulating a groups level of risk to both internal and external constituents

Skills and Experience

• 1+ years’ experience in a client facing account management role
• Knowledge of health insurance and/or self-insurance
• Excellent written and verbal communication
• Ability to manage relationships and act in a consultative role
• Must be able to work on multiple projects at once, have a high attention to detail, and ability to accomplish large volumes of work with minimal supervision is required
• Bachelor’s degree required

About Our Client

Our client is changing the way employers take control of their health benefits.  They are the largest employee benefit group captive manager in the country -- with $2 billion in healthcare benefits running through their platform.  Their powerful new approach to financing employee benefits reduces costs without increasing the risk.

Perks

Our client offers a competitive compensation package commensurate with skills and experience. In addition, they offer a robust benefits package including Medical (100% employer paid), Dental, Vision, STD/LTD, and employer 401(k)contribution.